7th Heaven Hair Extensions

Guideline for Length: For a seamless blend, aim to keep your extensions within 2x the length of your natural hair for a flawless look that’ll turn heads. But if you’re feeling bold, don’t be afraid to break the rules. It’s your hair, your style, and your chance to let your inner rebel shine. Wear the length that speaks to you—because making a statement is what it’s all about!

Your Satisfaction is Our Priority We understand that finding the perfect shade online can sometimes be a challenge, but we’re here to ensure your experience with Seventh Heaven is smooth, effortless, and satisfying from start to finish. Our commitment is to provide the support and guidance you need to feel confident in your purchase every step of the way. Eligibility for Returns &Exchanges We offer hassle-free exchanges and returns within 30 days of purchase, provided the products are unopened, unworn, and in their original condition. Please note that items marked as Final Sale are non-refundable, but are eligible for store credit or exchange. This includes styling tools and hair accessories, which are also final sale. Tester Weft Must Be Included To ensure a seamless experience, every hair extension set includes a tester weft so you can confirm the perfect match before committing. To qualify for an exchange or return, the tester weft must be returned in its original, unaltered condition. If the tester weft is tampered with or missing, we will not be able to process your return or exchange—so be sure to check the match before making any changes! How to Exchange Your Extensions If you’ve changed your mind or need a different shade, we’re happy to help. Follow these simple steps for a smooth exchange: Contact Us: Email us at returns@7thHeavenHair.com within 30 days of receiving your order. Prepare Your Return: Ensure the extensions are unopened, unworn, and in their original packaging, and don’t forget to include the tester weft. Ship It Back: Return the package to: Seventh Heaven Hair Extensions 12693 Old Virginia Road, Reno, NV 89521 Please note that shipping fees for exchanges are the responsibility of the customer. Once we receive your package and confirm it meets our criteria, we’ll send out your new set right away! Return Policy We take pride in offering hair extensions of the highest quality, but if something isn’t quite right, we’re here to help. You can return unopened extensions for a refund within 30 days. Here’s what you need to know: Returns must include the original packaging and the tester weft. Final Sale items, including styling tools and accessories, are non-refundable. For hygiene reasons, once the seal on your extensions is broken, we cannot accept returns. To start your return, simply email us at returns@7thHeavenHair.com, and we’ll guide you through the process. Please note that return shipping costs are the customer’s responsibility. Refund Timeline Once your return reaches our facility, we will inspect it within 5-7 business days. If all criteria are met, your refund will be processed within 3-5 business days to your original payment method. Please allow extra time for your bank to reflect the refund. Final Sale Items Products marked as Final Sale can only be exchanged for store credit or for a different item, as long as they remain unopened and sealed. This applies to Final Sale extensions, styling tools, and accessories. Need Help with a Color Match? Before opening your extensions, use the included tester weft to check the shade against your natural hair. If you need assistance, our team is here to guide you—reach out, and we’ll help ensure you find the perfect match before committing to the full set. Contact Us If you have any questions or need assistance, our customer care team is here to help! Simply email us at returns@7thHeavenHair.com, and we’ll get back to you within 24 hours.

Wait a Moment Before You Dive In! Before you dive into your full set like it’s the main event, take a moment to check the included tester weft—your secret weapon for finding the perfect match. Open it up and make sure it’s truly a match made in hair heaven before breaking the seal on the rest of the set. Once that seal is broken, we can’t accept a return, so play it smart and ensure the perfect match before unveiling your full look!

Think Consistency! Double drawn means your hair stays luxuriously full from root to tip. No thin ends, no awkward tapering—just consistent, voluminous beauty. It’s the VIP treatment your hair deserves. Like the best kind of relationship, double drawn is thick, dependable, and endlessly reliable.

Imagine this: Your hair is pure red-carpet royalty, and double drawn is the true star of the show. Why? Because it delivers consistent thickness from root to tip, creating the kind of volume that stops traffic. It’s more than just an upgrade—it’s a hair revolution that’ll have you saying, "Hello, Hollywood-worthy hair!"

Yes, you can wash, heat-style, and flaunt these gorgeous extensions as much as you like! For all the details, check out our care sheet. When it comes to coloring, we recommend leaving it to the experts—a trained extension stylist will ensure flawless results. Always start with a test strand, and if you’re feeling adventurous, go 1-2 shades darker. Just one golden rule: no bleach or lightening—we believe in preserving beauty, not causing damage!

Get Ready for the Long-Lasting Luxe Our Full Cuticle Hair Extensions are designed to last 1-2 years, offering unmatched durability with no chemical processing—just pure, natural strength. Think of it as your trusted hair companion, elegant and enduring through every style. Prepare for a hair journey that’s as timeless as it is stunning!

Absolutely! Think of the tester weft as the essential partner to your full set—it’s all part of the package. If you're looking for a refund or exchange, that tester needs to be included in its original condition. It’s a package deal, and we can’t process the return without it. No tester weft, no refund—simple and straightforward!

Seventh Heaven Hair Extensions: Shipping &Delivery Policy Shipping Made Simple – We’ve Got You Covered! At Seventh Heaven, we take care of the details so you can focus on looking and feeling your best. That’s why we’re pleased to offer complimentary standard shipping on all orders! Need your extensions faster? No problem—just choose one of our expedited options, and we’ll ensure your hair arrives exactly when you need it. Shipping Methods Choose the delivery option that best suits your needs: Standard Shipping: Delivery within 4-8 business days, and the best part? Seventh Heaven covers the entire cost for you. Rush Shipping: Need your hair in a hurry? Choose this option for delivery in 2 business days. You’ll just pay the difference at checkout. Express Shipping: For those who need it even faster, opt for next business day delivery. You’ll cover the difference, and we’ll make sure your extensions are on the way at top speed. All orders are processed within 1 business day of receipt, Monday through Friday (excluding holidays). Tracking Your Order We know you’re excited to receive your extensions, and we’re just as eager to get them to you! Once your order ships, we’ll email you a tracking number so you can follow your package every step of the way. Please note, tracking updates may take up to 48 hours after shipping. Double-Check Your Shipping Details To avoid any delays, please ensure your shipping address is accurate and complete. If you realize something needs to be updated after placing your order, contact us immediately at info@7thHeavenHair.com. We’ll do our best to assist, though once an order is processed, we may not be able to make changes. Delivery Information Your package will be delivered directly to your door or mailbox. If it’s deemed unsafe to leave the package unattended, the courier may hold it at a local post office or attempt redelivery. To ensure smooth delivery, we recommend choosing a location where someone can accept the package. Sales Tax Sales tax is calculated based on your shipping address and is automatically added at checkout in accordance with state regulations. Seventh Heaven does not retain any portion of these taxes. Shipping Costs Standard Shipping is on us—we’ve got you covered! For Rush or Express Shipping, you’ll only pay the difference between standard shipping and the expedited option you select. The exact cost will be shown at checkout—no surprises. Need Assistance? If you have any questions or concerns about your delivery, we’re here to help! Contact our team at info@7thHeavenHair.com, and we’ll respond promptly to assist you.

Imagine this: You, standing by the window, with the sun casting its warm, golden glow—like you’re the star of your own show. That’s your moment, love! The best lighting to show off those gorgeous locks is the natural brilliance from the great outdoors. So get ready to shine bright—because you truly are a gem.