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FAQ's

What Women Often Ask About Our Hair Extensions

Beauty should feel effortless—especially the “questions” part. Here are the most common answers about Seventh Heaven clip-in hair extensions: color matching, lengths, quality, care, longevity, and policies.

Start with our complete shade guide → Choose Your Shade

Wear &Hair Health

Do clip-in hair extensions damage my natural hair?

When used properly, clip-in extensions should not damage your natural hair.

Seventh Heaven clip-ins are designed to add volume and length without strain. For best results, we recommend removing them before sleeping and avoiding wearing them daily without breaks to prevent unnecessary tension on your scalp and strands.

Can I wear my clip-ins every day?

Clip-ins are designed for frequent wear, but we recommend giving your natural hair regular breaks to maintain scalp and hair health. Removing them before sleeping will also extend the life of your extensions.

Color Matching

Not sure where to start? Use the shade guide →

What color should I order?

We’ve invested heavily in creating highly accurate swatch photography so what you see online closely reflects the shade you’ll receive.

Each Seventh Heaven color is intentionally blended with multiple tones to make matching easier and more natural-looking.

How to choose:

  • Choose the shade closest to your natural hair color.
  • We strongly recommend using the enclosed tester weft before opening the full set. Hold it up to your hair to check the blend in natural lighting.
  • Please note: We do not recommend bleaching or lightening extensions, as this weakens the hair. Always confirm your match before opening the full set.
What’s the best lighting to check my hair color match?

Natural daylight provides the most accurate color representation.

Stand near a window or step outside and compare the tester weft to your natural hair. Indoor lighting can distort tones, while sunlight shows the true shade.

What if the extensions don’t match my hair color?

Before opening the full set, use the included tester weft to confirm your match.

If it’s not quite right, simply contact us to initiate an exchange.

Please note: Once the seal on the full set is broken, we are unable to accept returns.

Lengths &Sets

What length should I choose?

For the most seamless, natural blend, we recommend selecting extensions no more than twice the length of your natural hair.

If you’re looking for a bold, dramatic transformation, longer lengths create stunning results. Ultimately, it comes down to your personal style and the look you want to achieve.

What are Mini Sets and how do they work?

Mini Sets are designed to add fullness and subtle volume without additional length.

They’re perfect for:

  • Fine or thin hair
  • Petite head sizes
  • Extra blending for layered styles
  • Adding density at the crown or sides

They’re also great for custom color blending or testing a shade before purchasing a full set.

On product pages, you’ll see Mini Sets labeled as: 16" Mini Set or 20" Mini Set.

How many wefts come in a full set?

Each full set includes multiple wefts in varying widths to create balanced fullness and a seamless blend throughout your hair.

(Exact weft count is listed on each product page.)

Hair Quality

What’s the difference between full-cuticle hair and “100% Remy” hair extensions?

“Remy hair” is a commonly used term in the hair extension industry that generally means the strands are aligned in the same direction.

However, many Remy extensions still undergo chemical processing, cuticle stripping, or silicone coating to improve short-term appearance.

Seventh Heaven Hair Extensions are made from 100% full-cuticle human hair, meaning the cuticle layer remains completely intact.

This results in:

  • Longer-lasting softness and shine
  • Significantly less tangling and shedding
  • Stronger, healthier-feeling hair
  • A more natural look over time

Full-cuticle hair is considered the highest quality standard available and is one of the main reasons Seventh Heaven extensions last 1–2 years or longer with proper care.

What does “double drawn” mean?

“Double drawn” hair is carefully sorted so shorter strands are removed, creating consistent thickness from root to tip.

This means:

  • No stringy ends
  • No thinning over time
  • Full, voluminous hair throughout the entire length

Every Seventh Heaven set looks thick, luxurious, and natural from top to bottom.

What makes Seventh Heaven Hair Extensions different from other brands?

Many clip-in extensions use mixed or chemically stripped hair that looks good briefly, then sheds, tangles, and loses thickness.

Seventh Heaven Hair Extensions are crafted with:

  • Full-cuticle hair for longevity and shine
  • Double-drawn strands for consistent fullness
  • Ethically sourced premium human hair
  • Strict quality control on every set

The result is hair that feels softer, blends better, lasts longer, and delivers true luxury performance — not fast-fashion quality.

Care, Styling &Longevity

Can I wash, heat-style, and color my extensions?

Yes — Seventh Heaven Hair Extensions can be washed and heat-styled just like your natural hair.

For coloring, we recommend consulting a professional stylist and testing on a small strand first.

Please avoid bleaching or lightening the hair, as this can weaken its integrity and shorten its lifespan.

How long do Seventh Heaven Hair Extensions last?

Seventh Heaven Hair Extensions are made from 100% full-cuticle, double-drawn human hair — the highest quality standard available.

With proper care, they typically last 1 to 2 years or longer, maintaining their softness, fullness, and natural shine far beyond lower-grade clip-ins.

Our hair is designed to look beautiful wear after wear, not thin out after a few months.

Shedding &Tangling

Do your extensions shed or tangle?

Because we use full-cuticle hair aligned in the same direction, shedding and tangling are significantly reduced compared to lower-quality extensions.

With proper care, Seventh Heaven Hair Extensions remain smooth, manageable, and full for long-term wear.

Are Seventh Heaven Hair Extensions suitable for thin or fine hair?

Yes. Our clip-ins are lightweight yet full, making them ideal for fine or thin hair when applied correctly.

Mini Sets are especially popular for adding natural-looking volume without heaviness.

Shipping, Returns &Exchanges

What is your shipping and returns policy?

We offer complimentary standard shipping on all orders.

Rush and Express shipping options are available at checkout, with customers covering the difference for expedited delivery.

Returns and exchanges are accepted within 30 days of delivery for hair that is unused, unopened, and in original condition. Customers are responsible for return shipping.

Items marked as Final Sale — including accessories and styling tools — are non-refundable but may be eligible for store credit or exchange.

Full details can be found on our Shipping &Returns pages.

How quickly will my order ship?

Orders ship within 1 business day.

Standard shipping typically arrives within 4–8 business days.

Rush (2 business days) and Express (next business day) shipping options are also available.

Tracking information is provided for every order.

Still Have Questions?

We’re here to help.

Reach out anytime at info@7thHeavenHair.com for personalized guidance — our team is happy to assist you in finding your perfect match.