Privacy Policy

Effective Date: July 9, 2025

Welcome to Seventh Heaven Hair Extensions (“we”, “us”, “our”), a trade name of Greater Good, LLC registered in the State of Colorado. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

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1. Information We Collect

Personal Data: Name, email address, phone number, shipping and billing address, payment details.
Technical Data: IP address, browser type, time zone, device type, operating system.
Usage Data: Pages viewed, time spent on site, click behavior, referral source.

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2. How We Use Your Information

• To process and fulfill your orders

• To personalize your experience and offer tailored promotions

• To improve our website and customer experience

• To send marketing emails and SMS (only if you opt-in)

• To comply with legal obligations

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3. Cookies &Tracking Technologies

We use cookies to track site activity, improve functionality, and deliver personalized ads. You can manage cookie settings through your browser preferences.

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4. SMS Communications

By providing your mobile number and opting into SMS communications on our website, you consent to receive text messages from us through Klaviyo. These may include:

• Transactional messages such as order confirmations, updates, and delivery notifications

• Marketing messages including promotions, product launches, or offers

Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message or contacting us at info@SeventhHeavenHair.com.

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5. Mobile Terms of Service

Last updated: April 21, 2025

The Seventh Heaven Hair Extensions mobile message service (the "Service") is operated by Seventh Heaven Hair Extensions (“we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. Continued use of the Service following any changes means you accept those changes.

By consenting to receive SMS/text messages, you agree to receive recurring communications from and on behalf of Seventh Heaven Hair Extensions at the mobile number you provided, including transactional and promotional messages. Texts may be sent via an auto-dialer or other technology. Consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. You are responsible for all charges from your wireless provider. Check your mobile plan for details.

To opt-out, text STOP to 720-213-5708 or click the unsubscribe link (if available). For help, text HELP or email info@7thHeavenHair.com.

We may change the number we use to send messages. Messages to an old number may not be received. Carriers are not liable for delayed or undelivered messages.

You agree to provide a valid number. If you change numbers, you must resubscribe.

We are not liable for failed, delayed, or misdirected messages, or for your reliance on the Service. For details on how we handle your data, see our Privacy Policy.

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6. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

• Payment processors (e.g., Shopify Payments, PayPal)

• Email &SMS marketing platforms (e.g., Klaviyo)

• Shipping partners (e.g., USPS, FedEx)

• Analytics tools (e.g., Google Analytics)

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6A. TikTok and Advertising Data Sharing

To better serve you with personalized content and experiences, we partner with platforms like TikTok. We utilize tools such as the TikTok Pixel, Events API, Advanced Matching, and other Shopify-powered integrations. These allow us to:

• Show you more relevant content and ads

• Track ad campaign effectiveness

• Improve your shopping experience

This data may include how you interact with our website, such as pages viewed, actions taken, or device/browser information, and may be used by TikTok to help personalize your experience across their platform.

Your privacy is always protected. We only work with tools that align with our data protection standards. You can review TikTok’s privacy practices here: https://www.tiktok.com/legal/page/us/privacy-policy/en

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7. Your Rights

You have the right to:

• Access or request a copy of your data

• Request correction or deletion

• Withdraw consent for marketing emails or texts

• File a complaint with a data protection authority

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8. Data Retention

We retain your information only as long as necessary for order fulfillment, legal compliance, and business operations.

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9. Security

We use industry-standard security measures including SSL encryption and restricted access protocols to protect your data.

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10. Children’s Privacy

Our site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

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11. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a new effective date.

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12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Legal Entity: Greater Good, LLC dba Seventh Heaven Hair Extensions
Email: info@7thheavenhair.com
Address: 7887 East Belleview Ave, Suite 1100, Denver, CO 80111, United States